Kimberly Y. Wood
IT Support Specialist|Caffein Addict
Offering Advanced Skills and Record of Consistent, High Quality Performance in Systems/Network Installation, Configuration, Upgrade, Migration, and Problem Resololution Activities
Overview
Quality-focused IT professional with A+ certification plus 5+ years of experience as systems technician and software/hardware support specialist. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance. Effective communicator; able to explain complex processes in easy-to-understand terms for end users. Skilled in proactive identification and resolution of critical systems/network issues.
- New & Emerging Technologies
- Network Connectivity Issues
- Disaster Recovery
- User Training & Support Tools
- Systems & Network Upgrades
- Testing/Troubleshooting
- Systems Integration/Migration
- Problem Identification/Analysis
- MS Windows Platforms
Companies I've Worked For
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Social Networks
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